If you arrive by ferry, luggage transfer is simple and convenient. When you check in your luggage with the ferry service on the mainland, it will be tagged and delivered directly to your hotel room. Upon arrival at Grand Hotel, present your luggage tags at the front desk. We invite you to visit the Front Desk as soon as you arrive from the ferry in order to give our team ample time to deliver your luggage.
If you are arriving close to 6:00 PM, you may want to bring your evening wear with you to the hotel as luggage transfer may take up to three hours to get to the hotel from the dock.
For your return trip back to the mainland, follow the in-room instructions. Your luggage will be tagged and transferred from your room to a secure location on the appropriate mainland dock. We request a minimum three-hour window for the transfer. Guests departing by ferry prior to 9:00 AM should transfer their own luggage to the dock.
Please note that an added fee of $15.00 per person, per stay, applies for the round-trip transfer of luggage.